Decision-making

Judgement Is a System

August 2026
11 min
Diane Nacario

Good decisions are not instincts. They are practices, constraints and feedback.

Organisations often talk about judgement as though it were an individual quality: something an experienced person either possesses or does not.

But judgement is heavily shaped by the environment in which a decision is made — what information arrives, what incentives exist, what can be challenged and what happens after a decision proves wrong.

Good judgement needs conditions.

Escalation paths, peer review, operational feedback and institutional memory all influence whether a person is able to make a good decision consistently rather than occasionally.

Judgement is not only something people possess. It is something systems can strengthen or quietly destroy.