Decision-making
Judgement Is a System
August 2026
11 min
Diane Nacario
11 min
Diane Nacario
Good decisions are not instincts. They are practices, constraints and feedback.
Organisations often talk about judgement as though it were an individual quality: something an experienced person either possesses or does not.
But judgement is heavily shaped by the environment in which a decision is made — what information arrives, what incentives exist, what can be challenged and what happens after a decision proves wrong.
Good judgement needs conditions.
Escalation paths, peer review, operational feedback and institutional memory all influence whether a person is able to make a good decision consistently rather than occasionally.
Judgement is not only something people possess. It is something systems can strengthen or quietly destroy.